PRODUCT MAINTENANCE

At Crowdmade we strive to produce jewelry of very high quality, which is hand-finished sterling silver. It can be done because our jewelery is only made in very small quantities. So we also hope that you will take good care of your jewelry. Here you can read how to best maintain your jewelry.

Sterling Silver

The most spend for jewelry is 925 Sterling Silver, or 925s. We use that too!

925s are called because 925/1000 of the alloy is pure silver, which means that only a little copper has been used in the alloy. The name sterling originates originally from the name of an English penny, which was precisely made in silver quality 925/1000.

Because silver is a precious metal, it does not react with clean water or atmospheric air, but it is often found that silver saws become dark and dark. This is due to the fact that the silver is attacked by sulfur fuel found in the air. It is therefore a natural process (see maintenance instructions in the ‘Cleaning and Maintenance’ section below)

HAND PROCESSED SILVER

All Crowdmades products are hand processed silver in the highest quality.

Rhodium Sterling Sølv

Rhodium sterling silver is silver that has been coated with a coating of rhodium.
Rhodium is a metal belonging to the platinum group of metals. Rhodium is a rare, hard, dark, shiny metal. it gives silver jewelry a deeper color and glow.

Remember

You must treat your jewelry as all other fashion element. Clothes and shoes must be maintained, for example washed, have new soles, be cleaned, repaired, and so on. The same goes for jewelery. Goldplated silver can get a new goldplating as needed.

GOLDPLATED SILVER

Goldplated silver is silver that has been coated with a coating of gold.

For goldplated silver jewelry it is natural that over time it becomes a little darker, and that they after long-term wear will lose gilding. How quickly they wear out and darkens varies from person to person. It depends, of course, of gilding quality but also a high degree of one’s sweat on the skin, which may vary from person to person. Some people experience generally gilding disappears quickly due to the sweat they excrete.

Recommended Cleaning

Pour a small amount of mild liquid detergent (pH neutral) in lukewarm water and use a soft cloth.

The coating should be treated with care. It can be worn off when it comes into contact with the not neutral pH soaps, perfumes and aspiration.

  • Avoid wearing jewelry in the swimming pool, jacuzzi, sauna/steam room or during bathing/showering.
  • Avoid contact with abrasive or rough surfaces that may scratch and cut through the coated black surface.
  • Do not expose the plated jewelry with ammonia based products.

The jewelery should be wiped gently with a soft lint-free cloth. Do not polish hard, as it will only affect the wear of the coating.

Avoid silver polishing liquids, Silver’s and ultrasonic cleaning, as they will only damage the coating.

What if the jewelry is broken?

If it is a manufacturing defect, you must return it with a receipt. Read more in Conditions and Return.

If the fault is your own fault, you should bring it to your local jeweler for repair.

Have a question about repairs, please write to us at helpme@crowdmade.dk